FAQ
Frequently Asked Questions
We offer a wide range of diagnostic tests, including clinical testing, microbiology, molecular and genetic testing, transplant panels, and environmental analysis.
You can book a test online through our website, call our customer support, or visit our lab directly for walk-in services.
Some tests require a doctor’s prescription, while others can be taken without one. Please contact us to check the specific requirements.
Most routine test results are available within 24-48 hours, while specialized tests may take longer. You will be informed about the estimated time at the time of booking.
Yes, we provide home sample collection services for your convenience. Simply book an appointment, and our expert phlebotomists will visit you.
You can access your reports online, collect them from our lab, or opt for home delivery of reports.
Yes, we maintain strict confidentiality and privacy standards to ensure your test results are secure and shared only with authorized individuals.
We adhere to the highest safety and hygiene protocols, ensuring all samples are handled with care and accuracy.
Yes, we can connect you with expert clinicians for result interpretation and further medical guidance.
Some tests require fasting or specific preparations. Our team will provide you with detailed instructions when you book your test to ensure accurate results.
